Business Description

Freshworks Inc., founded in 2010 and headquartered in San Mateo, California, United States, is a leading provider of cloud-based customer engagement and IT service management software. The company’s subscription-based model drives recurring revenues with flagship products like Freshdesk, Freshservice, and Freshsales. Led by CEO Girish Mathrubootham, Freshworks has grown its customer base to over 50,000 while competing with firms such as Zendesk and ServiceNow. Strategic investments in AI and international expansion continue to fuel its future growth.

Everything on Freshworks Inc.

Revenue (FY2025) $839M
YoY growth +16.4%
Operating margin 1.6%
Direction Expanding
Gross margin 85.0%
Net margin 21.9%

Earnings Transcripts

View all transcripts ↗

Leadership & board

View leadership ↗
Roxanne S. Austin — Chairperson of the Board View full profile ↗ Sameer Gandhi — Director View full profile ↗ Frank Pelzer — Director View full profile ↗ Dennis Woodside — Chief Executive Officer and President and Member of our Board of Directors View full profile ↗ Jennifer Taylor — Director View full profile ↗ Johanna Flower — Director View full profile ↗ Randy Gottfried — Director View full profile ↗ Barry Padgett — Director View full profile ↗ Rathna Girish Mathrubootham — Former Executive Chairman View full profile ↗ Tyler Sloat — Chief Financial Officer and Chief Operating Officer View full profile ↗ Ian Tickle — Chief Revenue Officer View full profile ↗ Mika Yamamoto — Former Chief Integrated Customer Growth Officer View full profile ↗ Stacey Epstein — Chief Marketing Officer View full profile ↗ Jose Morales — Chief Revenue Officer View full profile ↗ Srinivasagopalan Ramamurthy — Chief Product Officer View full profile ↗ Zachary Nelson — Director View full profile ↗ Philippa Lawrence — Chief Accounting Officer View full profile ↗

Share Repurchase Program

Total authorized
$400 million
Remaining (Feb 2026)
$400 million
Latest FY repurchased
$384.5 million

Named Competitors

ServiceNowBMCIvantiAtlassianSalesforceZendeskIntercomOracleSAPHubSpotMicrosoft DynamicsSage

Recent SEC Filings

2026-05-29 Shareholder vote results View filing ↗
2026-05-14 Regulation FD disclosure View filing ↗
2026-05-05 Reported quarterly results (+1 more) View filing ↗
2026-03-05 Leadership change (directors/officers) (+1 more) View filing ↗
2026-02-26 Other event View filing ↗
2026-02-10 Reported quarterly results View filing ↗
2025-12-19 Leadership change (directors/officers) View filing ↗
2025-11-05 Reported quarterly results View filing ↗
2025-09-11 Regulation FD disclosure View filing ↗
2025-09-04 Leadership change (directors/officers) View filing ↗
2025-07-29 Reported quarterly results View filing ↗
2025-06-06 Shareholder vote results View filing ↗

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