Business Description
8x8, Inc. is an American provider of cloud-based business communications and customer experience software. Headquartered in Campbell, California, the company offers a unified platform that integrates voice, video, chat, and contact center capabilities. 8x8 primarily serves small to mid-sized enterprises and public sector organizations, distinguishing itself by combining unified communications and contact center functions into a single architecture.
Financial Statements
In thousands, USD
| FY 2026 | FY 2025 | FY 2024 | FY 2023 | |
|---|---|---|---|---|
| Total Revenues | 735,752 | 715,070 | 728,705 | 743,938 |
| Cost of Sales | 260,703 | 229,798 | 224,905 | 241,475 |
| Gross Profit | 475,049 | 485,272 | 503,800 | 502,463 |
| Selling, General & Administrative Expenses | 343,128 | 346,868 | 384,153 | 419,884 |
| Research & Development Expenses | 112,983 | 123,211 | 136,216 | 142,491 |
| Other Operating Expenses | — | — | 11,034 | 6,380 |
| Operating Profit | 18,938 | 15,193 | (27,603) | (66,292) |
| Interest Expense | (17,765) | (28,856) | (39,824) | (27,274) |
| Non-Operating Income | 2,353 | (10,400) | 3,477 | 23,230 |
| Total Non-Operating Income | (15,412) | (39,256) | (36,347) | (4,044) |
| Income Before Provision for Income Taxes | 3,526 | (24,063) | (63,950) | (70,336) |
| Provision for Income Taxes | 1,878 | 3,149 | 3,642 | 2,807 |
| Consolidated Net Income | 1,648 | (27,212) | (67,592) | (73,143) |
| Net Income Attributable to Common Shareholders | 1,648 | (27,212) | (67,592) | (73,143) |
| Basic EPS | 0.01 | -0.21 | -0.56 | -0.63 |
| Diluted EPS | 0.01 | -0.21 | -0.56 | -0.63 |
| Basic Weighted Average Shares Outstanding | 137,669 | 129,767 | 121,106 | 115,959 |
| Diluted Weighted Average Shares Outstanding | 142,629 | 129,767 | 121,106 | 115,959 |
| Shares Outstanding | 141,164 | 134,355 | 125,194 | 114,659 |
| FY 2026 | FY 2025 | FY 2024 | FY 2023 | |
|---|---|---|---|---|
| Cash and Cash Equivalents | 93,260 | 88,050 | 116,262 | 111,400 |
| Short-Term Investments | — | — | 1,048 | 26,228 |
| Total Cash and Cash Equivalents | 93,260 | 88,050 | 117,310 | 137,628 |
| Accounts Receivable | 57,004 | 49,680 | 58,979 | 62,307 |
| Total Trade Receivables | 57,004 | 49,680 | 58,979 | 62,307 |
| Other Current Assets | 59,545 | 66,136 | 71,547 | 73,189 |
| Total Current Assets | 209,809 | 203,866 | 247,836 | 273,124 |
| Net Property, Plant & Equipment | 72,493 | 81,427 | 89,105 | 110,315 |
| Net Intangible Assets | 57,589 | 67,949 | 86,717 | 107,112 |
| Goodwill | 276,372 | 271,530 | 266,574 | 266,863 |
| Other Long-Term Assets | 46,558 | 58,405 | 65,747 | 84,396 |
| Total Assets | 662,821 | 683,177 | 755,979 | 841,810 |
| Accounts Payable | 36,714 | 45,773 | 48,862 | 46,802 |
| Accrued Expenses | 69,867 | 63,025 | 78,102 | 73,740 |
| Current Portion of Long-Term Debt | 39,218 | 11,593 | — | 62,932 |
| Current Portion of Leases | 10,357 | 11,102 | 11,295 | 11,504 |
| Unearned Revenue | 36,699 | 37,751 | 34,325 | 34,909 |
| Total Current Liabilities | 192,855 | 169,244 | 172,584 | 229,887 |
| Long-Term Debt | 282,261 | 338,371 | 409,690 | 428,814 |
| Leases | 39,100 | 49,196 | 56,647 | 65,623 |
| Other Long-Term Liabilities | 1,996 | 4,162 | 15,100 | 17,580 |
| Total Long-Term Liabilities | 323,357 | 391,729 | 481,437 | 512,017 |
| Total Liabilities | 516,212 | 560,973 | 654,021 | 741,904 |
| Common Stock | 141 | 134 | 125 | 115 |
| Additional Paid-in Capital | 1,038,745 | 1,018,902 | 973,895 | 905,635 |
| Accumulated Other Comprehensive Income | (6,204) | (9,111) | (11,553) | (12,927) |
| Retained Earnings | (886,073) | (887,721) | (860,509) | (792,917) |
| Total Common Shareholders' Equity | 146,609 | 122,204 | 101,958 | 99,906 |
| Total Shareholders' Equity | 146,609 | 122,204 | 101,958 | 99,906 |
| Total Liabilities and Shareholders' Equity | 662,821 | 683,177 | 755,979 | 841,810 |
| FY 2026 | FY 2025 | FY 2024 | FY 2023 | |
|---|---|---|---|---|
| Net Income | 1,648 | (27,212) | (67,592) | (73,143) |
| Depreciation & Amortization | 32,268 | 39,220 | 47,182 | 52,281 |
| Share-Based Compensation Expense | 20,370 | 39,940 | 61,910 | 89,536 |
| Other Adjustments | 43,979 | 63,671 | 69,306 | 42,069 |
| Changes in Trade Receivables | (5,771) | 7,845 | 753 | (8,450) |
| Changes in Accounts Payable | (17,357) | (24,810) | (4,182) | (24,403) |
| Changes in Unearned Revenue | (1,793) | (3,495) | (3,165) | (168) |
| Changes in Other Operating Activities | (17,558) | (31,605) | (25,227) | (28,936) |
| Cash from Operating Activities | 55,786 | 63,554 | 78,985 | 48,786 |
| Capital Expenditure | (3,675) | (2,401) | (2,650) | (2,991) |
| Purchases of Intangible Assets | (12,302) | (11,066) | (14,289) | (11,896) |
| Proceeds from Sale of Intangible Assets | — | — | — | 1,000 |
| Purchases of Investments | — | (771) | (6,174) | (53,308) |
| Proceeds from Sale of Investments | — | 1,048 | 31,659 | 74,495 |
| Payments for Business Acquisitions | (4,757) | (3,234) | — | (1,250) |
| Cash from Investing Activities | (20,734) | (16,424) | 8,546 | 6,050 |
| Issuance of Long-Term Debt | — | 200,000 | — | 234,806 |
| Repayments of Long-Term Debt | (30,000) | (273,000) | (88,295) | (217,299) |
| Net Issuance / (Repayments) of Long-Term Debt | (30,000) | (73,000) | (88,295) | 17,507 |
| Issuance of Common Shares | 2,829 | 3,692 | 4,884 | 4,679 |
| Repurchases of Common Shares | (1,848) | — | — | (60,214) |
| Net Issuance / (Repurchases) of Common Shares | 981 | 3,692 | 4,884 | (55,535) |
| Other Financing Activities | (1,421) | (5,798) | — | 244 |
| Cash from Financing Activities | (30,440) | (75,106) | (83,411) | (37,784) |
| Effect of Exchange Rate Changes on Cash and Cash Equivalents | 1,026 | 577 | (126) | (5,037) |
| Increase / (Decrease) in Cash, Cash Equivalents and Restricted Cash | 5,638 | (27,399) | 3,994 | 12,015 |
Key Metrics & Ratios
| Metric | Value |
|---|---|
| Market Cap | $234M |
| P/E | 166.00x |
| P/S | 0.32x |
| EV/EBITDA | 10.00x |
| Return on Equity | 1.2% |
| Return on Invested Capital | 1.8% |
| Current Ratio | 1.09x |
| Free Cash Flow Margin | 7.1% |
Margins
Gross margin
64.6%
Operating margin
2.6%
Net margin
0.2%
Quarterly Trend
| Quarter | Revenue | YoY growth | Operating margin | Operating income |
|---|---|---|---|---|
| Q4 2026 | $185M | +4.6% | 1.8% | $3M |
| Q3 2026 | $185M | +3.4% | 5.2% | $10M |
| Q2 2026 | $184M | +1.7% | 2.9% | $5M |
| Q1 2026 | $181M | +1.8% | 0.3% | $1M |
| Q4 2025 | $177M | — | 0.2% | $0M |
| Q3 2025 | $179M | — | 5.0% | $9M |
| Q2 2025 | $181M | — | 4.0% | $7M |
| Q1 2025 | $178M | — | -0.8% | $-1M |
More on 8x8, Inc.
Figures compiled from public company filings.
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