Business Description

8x8, Inc. is an American provider of cloud-based business communications and customer experience software. Headquartered in Campbell, California, the company offers a unified platform that integrates voice, video, chat, and contact center capabilities. 8x8 primarily serves small to mid-sized enterprises and public sector organizations, distinguishing itself by combining unified communications and contact center functions into a single architecture.

Everything on 8x8, Inc.

Revenue (FY2026) $736M
YoY growth +2.9%
Operating margin 2.6%
Direction Expanding
Gross margin 64.6%
Net margin 0.2%

Earnings Transcripts

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Leadership & board

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Jaswinder Pal Singh — Chairman of the Board View full profile ↗ Monique Bonner — Director View full profile ↗ Andrew Burton — Director View full profile ↗ Todd Ford — Director View full profile ↗ Alison Gleeson — Director View full profile ↗ Elizabeth Theophille — Director View full profile ↗ John Pagliuca — Director View full profile ↗ Samuel Wilson — Chief Executive Officer and Director View full profile ↗ Kevin Kraus — Chief Financial Officer View full profile ↗ Hunter Middleton — Chief Product Officer View full profile ↗ Laurence Denny — Chief Legal Officer and Corporate Secretary View full profile ↗ Suzy Seandel — Former Chief Accounting Officer View full profile ↗ Colleen Martin-Garcia — Senior Vice President and Chief Accounting Officer View full profile ↗
8x8, acquires Fuze, Inc. — Enterprise cloud communications (UCaaS) · 2022 View full deal ↗ 8x8, acquires Wavecell Pte. Ltd. — CPaaS / cloud communications APIs · 2019 View full deal ↗ 8x8, acquires Contactual, Inc. — Cloud contact center · 2011 View full deal ↗ 8x8, acquires DXI Group Limited — SaaS contact center / workflow (UK) · 2015 View full deal ↗ 8x8, acquires Voicenet Solutions Limited — Cloud communications & collaboration (UK) · 2013 View full deal ↗ 8x8, acquires LeChat, Inc. (Sameroom) — Team messaging interoperability · 2017 View full deal ↗ 8x8, acquires MarianaIQ, Inc. — Artificial intelligence / machine learning · 2018 View full deal ↗ 8x8, acquires Jitsi (assets acquired from Atlassian Corporation PLC) — Video communications · 2018 View full deal ↗

Share Repurchase Program

Total authorized
$25.0 million (2017 Repurchase Plan, authorized by the board in May 2017)
Remaining (Fiscal year ended March 31, 2026)
Approximately $5.2 million available as of March 31, 2026
Latest FY repurchased
Approximately $1.8 million (1.0 million shares repurchased in the open market at an average price of $1.83 per share)

Named Competitors

RingCentral, Inc.Zoom Video Communications, Inc.Twilio Inc.Five9, Inc.Genesys Telecommunications Laboratories, Inc.DialpadTalkdesk, Inc.Cisco Systems, Inc.Mitel Networks Corp.Avaya Holdings Corp.Microsoft Corporation (Teams)Amazon.com, Inc. (Amazon Connect)

Customer Concentration

Diversified by vertical market and geography; no single customer represented more than 10% of total revenue during fiscal 2026 or 2025, and no customer accounted for more than 10% of accounts receivable as of March 31, 2026.

Recent SEC Filings

2026-07-30 Leadership change (directors/officers) View filing ↗
2026-06-23 Current report View filing ↗
2026-05-19 Reported quarterly results View filing ↗
2026-03-17 Leadership change (directors/officers) View filing ↗
2026-02-03 Reported quarterly results View filing ↗
2025-11-04 Reported quarterly results View filing ↗
2025-08-05 Reported quarterly results View filing ↗
2025-08-04 Entered a material agreement View filing ↗
2025-07-29 Shareholder vote results View filing ↗
2025-06-05 Current report View filing ↗
2025-05-19 Reported quarterly results View filing ↗
2025-02-04 Reported quarterly results View filing ↗

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