About This Deal

Twilio acquired Ytica.com a.s. for $21.8 million (cash, of which $3.2 million held in escrow), a transaction announced in 2018.

Acquired a Czech Republic developer of contact-center reporting and analytics to add speech analytics and workforce-optimization capabilities to Twilio's contact-center offering (Twilio Flex).

Acquired a Czech Republic developer of contact-center reporting and analytics to add speech analytics and workforce-optimization capabilities to Twilio's contact-center offering (Twilio Flex).

Deal Terms

Acquirer
Twilio
Target
Ytica.com a.s.
Value
$21.8 million (cash, of which $3.2 million held in escrow)
Date
2018
Type
Full acquisition
Status
Completed

Transaction Details

Announced
2018

Advisors

Advisory firms were not disclosed for this transaction.

Related Deals & Entities

Sources: Press release ↗

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